Terms of Service

Provider: Zero One Concept Kft. Service: MetricMatch Sports Intelligence Platform (metricmatch.net)

Version: 1.1 — DRAFT Date of publication: 29 July 2026 · Amended: 29 July 2026 (v1.1) Effective from: 29 July 2026

1. The provider (service provider information)

Mandatory disclosures under Article 5 of Directive 2000/31/EC and Section 4 of Hungarian Act CVIII of 2001 on electronic commerce services ("Ektv.").

The language of these Terms is English. A Hungarian version is also published. In case of a discrepancy, the Hungarian version prevails, save that a consumer may always rely on the version in the language in which the contract was concluded.

These Terms are not filed as a written contract, are concluded electronically only, and are accessible at all times at https://metricmatch.net/terms.

2. Scope, acceptance, definitions

2.1 Scope. These Terms govern all use of the MetricMatch website, web terminal, e-mail and messaging notifications, API and any related service (together, the "Service") provided by Zero One Concept Kft. ("we", "us", the "Provider").

2.2 Acceptance. By creating an account or using the Service you accept these Terms and enter into a contract with us. If you do not accept them, do not use the Service.

2.3 Definitions.

• User — any natural or legal person using the Service.
• Consumer — a natural person acting outside their trade, business, craft

or profession (Article 2(1) of Directive 2011/83/EU; Section 8:1(1)(3) of the Hungarian Civil Code).

• Business user — any User who is not a Consumer. Sections marked

"business users only" do not apply to Consumers.

• Subscription — a paid, recurring right of access to a defined package of

the Service.

• Signal / analysis — any output of our analytical engine: a computed fair

price, a price discrepancy, a probability estimate, a ranking, a stake fraction or a contextual note.

• User content — any data you enter, including bet journal entries and a

chosen nickname.

2.4 Order of precedence. Where an individually negotiated written agreement (for example an API or white-label licence) conflicts with these Terms, that agreement prevails for the subject matter it covers.

3. What the Service is — and what it is not

This section is the heart of the contract. Read it before anything else.

3.1 What we do. MetricMatch is an analytical and information service. We collect publicly available sports market prices and sports data, remove the bookmaker margin using published statistical methods, compute reference ("fair") prices and probability estimates, measure the difference between market prices and those references, and present the result as ranked, documented analysis together with its own accuracy measurements.

3.2 What we do not do. We do not:

• accept, place, broker, execute or settle any wager;
• hold, transfer, manage or take custody of any money or stake of a User;
• operate a game of chance, a betting exchange, or any gambling activity within

the meaning of Hungarian Act XXXIV of 1991 on the organisation of gambling operations or any equivalent national law;

• act as an agent, affiliate, introducer or intermediary of any bookmaker, and

we accept no commission, revenue share or other consideration from any bookmaker in exchange for how our analysis presents that bookmaker;

• provide investment advice, financial advice, portfolio management or any

service regulated under Directive 2014/65/EU (MiFID II) or Hungarian Act CXXXVIII of 2007;

• provide tax or legal advice;
• give personal recommendations tailored to your circumstances, means or

objectives.

3.3 No outcome is promised. Our outputs are estimates derived from statistical models applied to imperfect data. Sports outcomes are uncertain. Nothing in the Service is a prediction of what will happen, a promise of any result, or an assurance that any particular figure will be achieved. Past measurements of the Service's accuracy describe the past only and do not determine future measurements.

3.4 Your decisions are yours. You alone decide whether to act on any analysis, in what way, and with what amount. You are solely responsible for that decision and for its consequences. If you choose to place a wager, you do so with a third party under that third party's own terms, and we are not a party to it.

3.5 Displayed stake fractions. Where the Service displays a stake fraction (for example a fractional Kelly value), it is the mathematical output of a published formula given a probability estimate — it is a property of the formula, not a recommendation to stake anything.

3.6 The bet journal is a record, not an instruction. The journal exists so that you can record wagers you have already placed elsewhere, and measure your own results. Stakes are stored as percentages, never as monetary amounts, so that no financial data enters the system.

4. Eligibility

4.1 Age. You must be at least 18 years old. If the law of your place of residence sets a higher age for access to gambling-adjacent information services, that higher age applies. We may request proof of age and may suspend an account pending verification.

4.2 Capacity. You must have full legal capacity to contract, or act with the consent of your legal representative.

4.3 Lawfulness in your jurisdiction — your warranty. The Service is offered from the European Union. We do not verify the law of every territory from which the Service may be accessed. You warrant that your access to and use of the Service, and any activity you undertake on the basis of it, is lawful where you are. If it is not, you must not use the Service, and you must stop using it immediately upon becoming aware.

4.4 Blocked territories. We may, at any time and without prior notice, block access from a territory where we consider the Service may be unlawful, restricted, or where providing it would expose us to disproportionate regulatory risk. Where a paid Subscription is affected, Section 8.7 (pro rata refund) applies.

4.5 Excluded persons. You may not use the Service if you are subject to EU, UN, US or Hungarian sanctions, or if you have been self-excluded from gambling services and use of the Service would undermine that exclusion.

5. Account, credentials, nickname

5.1 Registration. You must supply a valid e-mail address and set a password. You must keep your details accurate.

5.2 One account per person. Accounts are personal. You may not share, sell, lend, or transfer an account, or allow another person to use your credentials.

5.3 Security. You are responsible for keeping your credentials confidential and for all activity under your account. Notify us without delay at support@metricmatch.net if you suspect unauthorised access. We will suspend the account promptly on such notice.

5.4 Nickname. You may choose a public nickname. It must not (a) contain personal data of yourself or any other person, (b) impersonate any person, brand or authority, (c) be obscene, discriminatory or unlawful, or (d) suggest any association with a bookmaker or a regulator. We may reclaim or change a nickname that breaches this Section, and will notify you when we do.

5.5 Access from our engine. Access to individual features may depend on your package and on data availability. Feature availability is described in the Service and may change under Section 11.

6. Free access and trials

6.1 We may offer a free tier or a time-limited trial. Its scope, duration and limits are those stated at the point of sign-up.

6.2 A free tier is provided as is and may be modified, limited or withdrawn at any time on reasonable notice, without compensation. Sections 12 (availability) and 13 (conformity remedies) apply to paid Subscriptions; statutory rights of Consumers regarding free digital services under Directive (EU) 2019/770 are unaffected where that Directive applies to services supplied in exchange for personal data.

6.3 Unless we state otherwise, a trial converts into a paid Subscription only if you actively choose to subscribe. We do not auto-convert a trial into a charge without your express, separate consent obtained before the charge.

7. Subscriptions, prices, payment

7.1 Prices. Current prices, packages and billing cycles are published in the Service and/or on the website and form part of the contract at the moment you place your order. Prices are stated in euro (EUR) unless shown otherwise.

7.2 Taxes. For Consumers, the price displayed at checkout is the total price including all applicable taxes and mandatory charges. VAT is charged according to the rules applicable to electronically supplied services, generally at the rate of the Consumer's country of residence (One Stop Shop). For Business users established in another EU Member State and supplying a valid VAT identification number, the reverse charge mechanism applies where the conditions are met.

7.3 Order process. You select a package and billing cycle, review the order summary, and confirm by clicking the button marked "Order with obligation to pay" (or equivalent unambiguous wording). Before that click we display the main characteristics of the Service, the total price, the duration and the minimum term. Clicking creates a binding contract. We confirm the contract on a durable medium (e-mail) without undue delay.

7.3a Orders placed on an external marketplace. Certain packages of the Service can also be ordered through the Whop marketplace (whop.com). In that case the order and the payment run through the marketplace's own interface and process, and the marketplace's terms also apply to the transaction.

The contract for the Service is nevertheless concluded between you and Zero One Concept Kft., and these Terms govern it. The marketplace participates in processing the payment — and, for tax purposes, in the role of seller; the Provider remains responsible for supplying the Service, for handling withdrawal and cancellation, and for refunds.

A Consumer has exactly the same right of withdrawal under Section 8 and right of cancellation under Section 9 for an order placed on the marketplace, through the same pages (https://app.metricmatch.net/withdraw, https://app.metricmatch.net/cancel-contract).

7.4 Data entry errors. Before confirming, you can review and correct all entered data using the on-screen controls and your browser's navigation.

7.5 Payment provider. The payment route depends on where you placed your order:

In neither case do we receive or store your full card number. The relevant provider's own terms also apply to the payment transaction. In the case of Whop, the provider may also act as seller for tax purposes and settles EU consumer VAT through the One Stop Shop scheme.

If the payment provider changes, we will inform you before your next charge.

7.6 Recurring billing and renewal. A Subscription renews automatically at the end of each billing cycle for a further cycle of the same length, at the price then in force, until cancelled under Section 9. We charge the payment method on file at the start of each cycle. Where required by law, we will remind you before a renewal takes effect.

7.7 Failed payment. If a charge fails, we may retry, and may suspend access after 7 days' notice. Suspension does not by itself terminate the contract.

7.8 Price changes. We may change prices with at least 30 days' prior notice by e-mail, effective from the next billing cycle. If you do not accept the change, you may terminate with effect from the date the change would take effect, at no cost. Continuing to use the Service after that date is acceptance.

7.9 No set-off. Business users may set off only claims that are undisputed or established by a final court decision. Consumers' statutory set-off rights are unaffected.

8. Consumer right of withdrawal (14 days)

This Section 8 applies to Consumers only.

8.1 The right. You may withdraw from the contract without giving any reason within 14 days from the day of conclusion of the contract (Article 9 of Directive 2011/83/EU; Section 20 of Government Decree 45/2014 (II.26.)).

8.2 How to withdraw. Inform us by an unequivocal statement — for example by using:

• the "Withdraw from contract" function available at

https://app.metricmatch.net/withdraw (electronic withdrawal function under Article 11a of Directive 2011/83/EU, applicable from 19 June 2026); or

• the model withdrawal form in Annex 1; or
• an e-mail to support@metricmatch.net.

You may use the model form, but you do not have to. The withdrawal is timely if sent before the 14-day period expires. We will acknowledge receipt on a durable medium without delay.

8.3 Effect. We will reimburse all payments received from you without undue delay and no later than 14 days from the day we are informed, using the same means of payment you used, at no cost to you.

8.4 Immediate start and loss of the right — express consent required. Because the Service is a digital service supplied online, we ask you at checkout to give two separate, explicit confirmations:

(a) *"I expressly request that MetricMatch begins supplying the service before the end of the 14-day withdrawal period."*

(b) *"I acknowledge that once the service has been fully performed I will lose my right of withdrawal; and that if I withdraw during performance I will pay an amount proportionate to what has been supplied up to the moment of withdrawal."*

If you do not give confirmation (a), supply begins after the 14-day period ends. If you give it, and you then withdraw during the period, you owe an amount proportionate to the part of the service supplied, calculated against the full contract price (Article 14(3) of Directive 2011/83/EU). We will state that amount in the confirmation of your withdrawal.

8.5 No hidden loss of the right. We will not treat your right of withdrawal as lost unless the conditions of Section 8.4 have actually been met and we can evidence them.

8.6 Business users. Business users have no statutory right of withdrawal.

8.7 Refunds on our side. If we terminate a paid Subscription without your breach, or block your territory under Section 4.4, we refund the unused part of the paid period pro rata.

9. Duration, cancellation, termination

9.1 Term. The contract runs for the chosen billing cycle and renews under Section 7.6.

9.2 Cancellation by you. You may cancel at any time, effective at the end of the then-current billing cycle, without giving a reason and without a cancellation fee. Cancellation is available within your account, in no more steps than were required to subscribe, and — for Users habitually resident in Germany — also through a permanently visible "Cancel contract here" button accessible without logging in (Section 312k of the German Civil Code, BGB). We confirm cancellation on a durable medium immediately.

9.3 No refund of the current cycle. Cancellation does not shorten the paid cycle; access continues until it ends. This does not affect the right of withdrawal (Section 8) or remedies for non-conformity (Section 13).

9.4 Termination by us for cause. We may suspend or terminate with immediate effect if you: materially breach these Terms; use the Service unlawfully; attempt to circumvent technical limits; resell or redistribute outputs without a licence; provide false identity or age information; are subject to sanctions; or generate load that endangers the Service. Where the breach is curable and does not create immediate risk, we will first give notice and a reasonable period to cure.

9.5 Termination for convenience by us. We may terminate any Subscription on 30 days' notice, refunding the unused paid period pro rata.

9.6 Effect of termination. Access ends. You may export your bet journal before the end date; we keep it available for export for 30 days after termination, then delete or anonymise it in line with the Privacy Policy.

10. Acceptable use

10.1 You must not:

• scrape, crawl, harvest or bulk-extract data from the Service by any automated

means outside the documented API and your licensed limits;

• resell, sublicense, publish, syndicate or redistribute our outputs, in whole

or in substantial part, to third parties without a written licence;

• use outputs to build, train or improve a competing product, model or dataset;
• reverse engineer, decompile or attempt to derive the models, formulas,

parameters or thresholds behind the Service, except to the extent this cannot be excluded by mandatory law (including Article 6 of Directive 2009/24/EC);

• circumvent rate limits, authentication, or access controls;
• share credentials or API keys, or exceed the seats/calls in your package;
• upload unlawful content, malware, or personal data of others;
• misrepresent our outputs — in particular, present them as a guarantee, a

certainty, or a promise of any result, or attribute to us a statement we have not made;

• use the Service in a way that would make us appear to advertise or promote

gambling in a territory where such advertising is restricted.

10.2 Automated access. Personal automation for your own use, at ordinary human volumes, through the documented interfaces, is permitted. Everything above that requires an API package.

10.3 Enforcement. We may rate-limit, suspend or terminate for breach under Section 9.4, and may claim damages for the loss caused.

11. Changes to the Service

11.1 Updates. We update the Service continuously — models are retrained, data sources are added or retired, thresholds change, and features are added, changed or removed. Updates necessary to keep the Service in conformity are provided at no extra cost for the duration of your Subscription (Article 8(2) of Directive (EU) 2019/770).

11.2 Material adverse change. If a change materially and negatively affects your access to or use of features you are paying for, and the change is not required for conformity, we will notify you at least 30 days in advance on a durable medium. You may then terminate free of charge within 30 days, with a pro rata refund, unless the negative impact is only minor or we provide a functionally equivalent alternative at no cost (Article 19 of Directive (EU) 2019/770).

11.3 Data sources. Coverage depends on third-party data. A league, sport, bookmaker or market may disappear from coverage without notice if the source becomes unavailable, changes its terms, or ceases to be lawfully usable. This is not by itself a breach, but Section 11.2 applies where the effect is material.

12. Availability

12.1 We aim for high availability but, unless a separate written service level agreement applies, we do not guarantee uninterrupted or error-free operation.

12.2 Planned maintenance. We will give reasonable advance notice of planned maintenance and will schedule it outside peak periods where practicable.

12.3 Third-party outage. Failures of upstream data providers, payment providers, hosting or network operators are outside our control; Section 15 (liability) and Section 24 (force majeure) apply.

12.4 Credit-limited data. Some data is obtained under metered third-party quotas. Where a quota is exhausted, refresh frequency may temporarily fall. We will indicate the age of displayed data in the Service.

13. Conformity of the digital service (Consumers)

This Section 13 applies to Consumers, and implements Directive (EU) 2019/770, transposed in Hungary by Government Decree 373/2021 (VI.30.).

13.1 We must supply the Service in conformity with the contract: fit for the purpose for which services of the same type are normally used, of the quality and with the features that are normal for services of the same type and that you may reasonably expect, and supplied with the agreed updates.

13.2 Continuous supply. Because the Service is supplied continuously, we are liable for any lack of conformity that occurs or becomes apparent during the whole period of supply.

13.3 Remedies. If the Service is not in conformity you may require it to be brought into conformity. If we fail to do so within a reasonable time and without significant inconvenience to you, or if the lack of conformity is serious, you may claim a proportionate price reduction or terminate the contract and receive a refund of amounts paid for the period in which the Service was not in conformity. Claims for damages under Section 15 are unaffected.

13.4 Burden of proof. For continuous supply, the burden of proving conformity during the period of supply is on us.

13.5 What is not a lack of conformity. An analysis that turns out to be wrong about a future sporting event is not a lack of conformity. The Service owes you correctly computed, correctly documented analysis — not a correct forecast. Section 3.3 governs.

14. User content, public sharing, illegal content

14.1 Ownership. Your bet journal entries remain yours. We claim no ownership of them.

14.2 Licence to us. You grant us a non-exclusive, worldwide, royalty-free licence to store, process and display your User content solely to operate the Service for you, and to use it in aggregated and anonymised form for measuring and improving the Service. Aggregated data must not permit re-identification of any User.

14.3 Public card. If you enable public sharing, we publish at /u/<nickname> a card containing your nickname, the number of verified entries, and aggregate accuracy measures. The card does not display your name, e-mail, individual wagers, stake sizes or monetary amounts. You can disable sharing at any time; the page then ceases to be available.

14.4 Verified entries. Only entries recorded before the start of the relevant event count towards the public card, determined by comparing the recording timestamp with the event start time. This is a technical measure; we do not warrant to any third party that a given card is free of error or manipulation, and readers of a card rely on it at their own risk.

14.5 No personal data of others. Do not enter personal data of any other person. You are the controller of any such data you enter in breach of this Section.

14.6 Notice and action (DSA). To the extent we host User content, we act as a hosting service provider under Regulation (EU) 2022/2065 (Digital Services Act). Anyone may report content they consider illegal to abuse@metricmatch.net, stating the reason, the exact location (URL), a confirmation of good faith, and contact details. We will confirm receipt, decide without undue delay, notify the reporter and the affected User of our decision and its reasons, and inform the User of available redress. Where we become aware of information giving rise to a suspicion of a criminal offence involving a threat to life or safety, we will inform the competent authorities.

14.7 Our single point of contact for authorities and for recipients of the Service under Articles 11–12 DSA is dsa@metricmatch.net, in English or Hungarian.

14.8 Removal. We may remove or restrict User content that is unlawful or breaches these Terms, and will give the affected User a statement of reasons unless prohibited by law.

15. Liability

15.1 What we are liable for. We are liable under mandatory law, and in particular without limitation for: death or personal injury caused by our negligence; damage caused intentionally or by gross negligence; damage caused by wilfully or by criminal act; liability under the Product Liability regime; and any other liability that cannot lawfully be excluded or limited.

15.2 What we are not liable for. Subject to Section 15.1, we are not liable for:

• the outcome of any sporting event, or the accuracy of any probability

estimate about it;

• any loss you incur as a result of a wager, however placed, including

stakes lost, opportunities missed, accounts limited or closed by a bookmaker, or odds no longer being available when you act;

• errors, delays, gaps or discontinuation in third-party data;
• the acts, omissions, terms or solvency of any **bookmaker, exchange or

payment provider**;

• loss caused by your breach of these Terms or by your use of the Service

contrary to Section 3.

15.3 Cap (Business users only). For Business users, our total aggregate liability arising out of or in connection with the contract, in contract, tort or otherwise, is limited per contract year to the greater of (a) the fees actually paid by that Business user in the 12 months preceding the event giving rise to the claim, and (b) EUR 500. Liability for indirect or consequential loss, loss of profit, loss of business, loss of data (beyond the cost of restoration from your own backup) and loss of goodwill is excluded. This Section 15.3 does not apply to Consumers.

15.4 Consumers. For Consumers, liability follows the applicable mandatory law without a contractual cap; nothing in these Terms limits a Consumer's statutory rights.

15.5 Your responsibility. You acknowledge that acting on statistical analysis involves risk of loss, that variance means results over short periods carry little information, and that you should never commit an amount whose loss would materially affect you.

16. Indemnity (business users only)

Business users indemnify us against third-party claims, and reasonable legal costs, arising from that Business user's (a) breach of these Terms, (b) unlawful use of the Service, (c) redistribution of outputs, or (d) content uploaded by it. We will notify the claim promptly, allow the Business user to participate in the defence, and not settle without its consent (not unreasonably withheld). This Section does not apply to Consumers.

17. Intellectual property

17.1 Ours. The Service — including software, models, methodology, parameters, database structure, database contents, texts, design, the MetricMatch name, logo and visual identity — is our property or licensed to us, and is protected by copyright, database rights (Directive 96/9/EC), trade mark and trade secret law (Directive (EU) 2016/943).

17.2 Your licence. For the term of your Subscription we grant you a non-exclusive, non-transferable, revocable right to access and use the Service and its outputs for your own decisions. All other rights are reserved.

17.3 Permitted quotation. You may quote individual figures, with attribution to MetricMatch and a link, for commentary, review or reporting. Systematic or substantial extraction is not permitted and infringes our database right.

17.4 Feedback. If you send us suggestions, we may use them without restriction and without obligation to you.

17.5 Third-party data. Certain underlying data is licensed to us by third parties under terms that restrict onward use. Those restrictions pass through to you, and Section 10.1 reflects them.

18. Data protection

18.1 We process personal data as controller in accordance with Regulation (EU) 2016/679 (GDPR) and Hungarian Act CXII of 2011. Full details — purposes, legal bases, recipients, retention periods, international transfers and your rights — are in our Privacy Policy at https://metricmatch.net/privacy, which forms an integral part of the contractual relationship but is not itself a contract term.

18.2 Rights. You have the right of access, rectification, erasure, restriction, portability and objection, and the right to lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH, 1055 Budapest, Falk Miksa utca 9-11., ugyfelszolgalat@naih.hu) or with the supervisory authority of your habitual residence.

18.3 Processors. We use processors including our hosting provider, our payment provider and our e-mail/messaging providers; they are listed in the Privacy Policy.

18.4 No automated decisions with legal effect. Our analytical outputs are not automated individual decisions producing legal effects concerning you within the meaning of Article 22 GDPR — they are information you choose whether to act on.

19. Responsible use

19.1 The Service is intended for adults who make their own informed decisions. It is not entertainment, and it does not encourage anyone to wager.

19.2 If wagering is causing you or someone close to you distress, financial difficulty or loss of control, help is available. In the EU, the network of national helplines can be found through your national gambling regulator; the EU Consumer Centres network can also direct you. You may ask us at any time to close your account permanently, and we will do so promptly and without argument.

19.3 We will not send marketing communications about wagering activity, and we do not carry bookmaker advertising.

20. Accessibility

We aim to meet the accessibility requirements of Directive (EU) 2019/882 (European Accessibility Act) applicable to e-commerce services from 28 June 2025, as far as they apply to us. If you encounter an accessibility barrier, write to support@metricmatch.net; we will respond and, where feasible, remedy it.

Zero One Concept Kft. qualifies as a microenterprise (fewer than 10 persons employed and an annual turnover or balance sheet total not exceeding EUR 2 million) and is therefore exempt from the service-related accessibility requirements under Article 4(5) of the Directive. This is not a statement of intent: we will still examine accessibility reports, because accessibility is in our own interest.

21. Changes to these Terms

21.1 We may amend these Terms for a valid reason — a change in law, a regulatory decision, a change in the Service, a change in our providers, or a security requirement.

21.2 We will notify Users of any material amendment on a durable medium at least 30 days before it takes effect, showing what changes.

21.3 If you do not accept the amendment, you may terminate free of charge before it takes effect, with a pro rata refund of the unused paid period. Continued use after the effective date constitutes acceptance. We will say so plainly in the notice.

21.4 Amendments never apply retroactively to a completed billing cycle.

22. Complaints, consumer redress

22.1 Complain to us first. Write to support@metricmatch.net. We acknowledge within 3 working days and answer substantively within 30 days, giving reasons if we reject the complaint.

22.2 Consumer protection authority (Hungary). If you are a Consumer and are not satisfied, you may contact the competent Government Office acting as consumer protection authority. A list is available at https://fogyasztovedelem.kormany.hu/.

22.3 Conciliation board (békéltető testület). As a Consumer you may turn to the conciliation board operating alongside the county chamber of commerce competent for your residence, or for the seat of the Provider:

Budapest Conciliation Board (Budapesti Békéltető Testület) — competent for the Provider's registered seat Address: 1016 Budapest, Krisztina krt. 99., Hungary Postal address: 1253 Budapest, Pf. 10., Hungary Telephone: +36 1 488-2131 President: Dr. Éva Veronika Inzelt E-mail: bekelteto.testulet@bkik.hu Website: https://bekeltet.bkik.hu/

Zero One Concept Kft. is subject to a statutory duty of cooperation with the conciliation board under Hungarian Act CLV of 1997: we take part in the proceedings and file a written response. Submitting in advance to the board's decision is separate and voluntary; the Provider has not made a general declaration of submission, but remains open to settlement in individual cases.

22.4 Cross-border consumers. Consumers resident in another EEA state may use the European Consumer Centres Network (ECC-Net) at https://ec.europa.eu/info/live-work-travel-eu/consumer-rights-and-complaints/ resolve-your-consumer-complaint/european-consumer-centres-network-ecc-net_en.

22.5 The EU ODR platform no longer exists. Regulation (EU) 2024/3228 repealed Regulation (EU) No 524/2013; the online dispute resolution platform stopped accepting complaints on 20 March 2025 and was shut down on 20 July 2025. Any reference to it elsewhere is obsolete.

22.6 Courts. Nothing above prevents you from going to court.

23. Governing law and jurisdiction

23.1 Law. Hungarian law applies, excluding its conflict-of-law rules and the United Nations Convention on Contracts for the International Sale of Goods.

23.2 Consumers keep their home protection. If you are a Consumer habitually resident in another EEA state, this choice of law does not deprive you of the protection of the mandatory provisions of the law of your country of residence (Article 6(2) of Regulation (EC) No 593/2008, Rome I). Where those provisions give you more, they prevail.

23.3 Consumer jurisdiction. A Consumer may sue us either in the Hungarian courts or in the courts of their own domicile, and may be sued by us only in the courts of their domicile (Articles 17–19 of Regulation (EU) No 1215/2012, Brussels I recast).

23.4 Business users. For Business users, the exclusive place of jurisdiction is the court competent for the Provider's registered seat.

24. General

24.1 Force majeure. Neither party is liable for failure caused by an event beyond its reasonable control, including natural disaster, war, terrorism, epidemic, general strike, state measures, failure of public networks, or large-scale failure of upstream providers. Obligations are suspended for the duration; if it lasts more than 30 days, either party may terminate, with a pro rata refund.

24.2 Assignment. You may not assign the contract without our written consent. We may assign it to a successor in a merger, restructuring or sale of the relevant business, provided your rights are not diminished; Consumers will be notified and may terminate free of charge within 30 days.

24.3 Severability. If a provision is invalid, the rest remains in force, and the invalid provision is replaced by the valid provision closest to its economic purpose. Against Consumers, an unfair term is simply not binding, and the contract continues without it where possible (Directive 93/13/EEC).

24.4 No waiver. Failure to enforce a right is not a waiver of it.

24.5 Notices. We write to the e-mail address on your account; you write to support@metricmatch.net. A notice is deemed received on the next working day after sending, unless a delivery failure is received.

24.6 Entire agreement. These Terms, the Privacy Policy, the price list, and any individually signed agreement constitute the entire agreement. For Consumers this does not exclude liability for statements made before the contract.

24.7 Survival. Sections 3, 10, 14.2, 15, 16, 17, 18, 23 and 24 survive termination.

Annex 1 — Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Zero One Concept Kft., 1054 Budapest, Honvéd utca 8. 1. em. 2. ajtó, Hungary, support@metricmatch.net

I/We () hereby give notice that I/We () withdraw from my/our (*) contract for the supply of the following service:

Ordered on ()/received on (): .................................

Name of consumer(s): .................................

Address of consumer(s): .................................

Signature of consumer(s) (only if this form is notified on paper): .................................

Date: .................................

(*) Delete as appropriate.

Annex 2 — Information notice on the right of withdrawal

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days from the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us — Zero One Concept Kft., 1054 Budapest, Honvéd utca 8. 1. em. 2. ajtó, Hungary, support@metricmatch.net — of your decision to withdraw by an unequivocal statement (for example a letter sent by post or an e-mail), or by using the withdrawal function at https://app.metricmatch.net/withdraw. You may use the model form in Annex 1, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and not later than 14 days from the day on which we are informed about your decision. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested to begin the performance of services during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated us your withdrawal from this contract, in comparison with the full coverage of the contract.

Document ends. Version 1.0 draft — pending legal review.